The Vegasino VIP programme

The Vegasino VIP club has five tiers. The first two steps are limited to public offers and chat assistance day and night; from the third, the perks become personal: tailored offers, a refund of part of your losses, raised withdrawal ceilings, then a dedicated manager. Here is what each step contains, how your tier is calculated and what can make it drop.

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The five tiers

TierPerks
1public offers, chat day and night
2public offers, chat day and night
3tailored offers, raised withdrawal ceilings, cashback
4everything in tier 3 + a dedicated manager
5everything in tier 3 + a dedicated manager

Tiers 1 and 2

Every player starts here. You enjoy the site's public promotions, from the weekend bonus to the weekly spins, and permanent access to live chat. It is the common base for all accounts.

Tier 3

The third tier marks the real change. The offers are no longer only those of the site: Vegasino sends you personalised ones. A cash rebate returns part of your losses, and your withdrawal limits are raised, which matters if you win large amounts.

Tiers 4 and 5

At the top, a personal VIP manager is added to the tier 3 perks. They are your direct contact for account questions, tailored offers or withdrawals. Withdrawal ceilings and the rebate keep growing with your status.

VIP cashback

Higher up the ladder, 15% of losses are returned to the player, and the wagering attached to that sum stays minimal: the money recovered can be withdrawn quickly. This refund comes on top of the 25% live casino cashback, open to everyone.

How your tier is calculated

Your tier depends on your activity over the 90 calendar days preceding a withdrawal request. Playing frequency, deposit volume and the regularity of your stakes are taken into account. The more sustained and regular your activity, the faster you progress.

Beware of inactivity

Status is lost quickly: if you place no bet for a month, your account automatically drops back to the lowest tier. Keeping a high tier therefore requires regular activity. Conversely, there is no point playing more than planned to climb: the tier follows your usual rhythm over three months.

An example

Imagine a player who has deposited and played every week for several months, then goes on holiday for five weeks without placing a bet. On their return, their account is back at the first tier, with only the public perks. They will regain a higher status by resuming regular activity, since the calculation again covers the 90 days before their next withdrawal request.

Withdrawals and status

Withdrawals are processed according to monthly limits that depend on your VIP tier. Tiers 3 to 5 enjoy higher limits. For a player who often wins large sums, this is the club's most tangible benefit: less waiting to collect winnings.

Coins and shop

Alongside your status, every deposit and every game round earns you coins. They cannot be bought; in the shop they convert into spins, cashback, bonus credit or free bets. Completing a challenge or entering a tournament earns them too. This system rewards all players, whatever their tier.

Staying in control of your budget

A tiered programme encourages you to play more to unlock the next perk. Yet every reward costs far more in stakes than it brings in. Set your budget first, then let your tier evolve at that pace. Vegasino lets you set deposit limits and self-exclude by contacting customer support.

Frequently asked questions

How many tiers does the Vegasino VIP have?

Five tiers, with personalised perks from the third.

Who is entitled to a dedicated manager?

Players at tiers 4 and 5.

Can you lose your tier?

Yes, a month without a bet drops you back to the lowest tier.

Is VIP cashback subject to wagering?

Yes, but the wagering conditions are very low, so the refunded sum is released quickly.

How do you move up a tier?

By playing and depositing regularly: your status reflects your activity over the last 90 days.

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